Electric Tobacconist – WILL THERE BE Still Time To CHANGE And Re-Proceed With The Order?
The Electric Tobacconist is one of the leading UK online electronic cigarette stores selling a few of the top brands of vaporisers and e-cig products available. They are located in the center of Cornwall in the South East of England. There are many other leading brands of electronic cigarettes available like the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to supply the very best in vaporisers and electronic cigarettes, in stock and prepared to sell. Their focus on quality over price makes them probably the most popular online vaporisers and e-cig shops in the united kingdom. They are constantly updating and improving upon their e-commerce facilities so that customers can easily choose the products that best suit their needs and budgets.
You can find unfortunately delays due to capacity issues in terms of the Electric Tobacconist. However, this is something that they are actively attempting to resolve. In July, they received additional capacity and now they boast a 2.5kVA power supply. This should help to improve the reliability of their services, although there are times that the problem does present itself. This however rarely happens, because the staff is definitely extremely friendly and helpful, answering any queries or concerns that customers may have quickly and without hassle. The staff does ensure that the customer is fully satisfied with the products that they are ordering, before the order is dispatched.
Throughout a recent visit, we were told that the Electric Tobacconist’s orders usually take between three and six weeks to arrive. This is largely dependent upon which country the vendor is based in, as there are delays due to international shipping and delivery times, as well as the time taken for owner to send the products over. This then affects the speed at which they are able to process the orders, in addition to the amount of stock they have on hand. They are attempting to improve their speed of service, in order to cope with increased demand and reduce how much time it takes them to fill orders and dispatch them with their customers.
When we visited Brightpearl, that they had approximately fifty products on offer, which was significantly less than some other online stores. It is also likely they are experiencing higher demand than various other online stores, which could explain the difference in order volumes. However, despite this, these were still very prompt in their service, with one member of the team even greeting us as we entered the shop.
The staff provided excellent customer care, helping us to understand the various products that they sold, including their relative merits. We were even offered the chance to buy a few what to test out, although we could not sample them all. There is no customer service phone number, so we were left with the friendly and helpful staff of Brightpearl to handle. Once we had bought several items from them to test out, we were then in a position to contact them to learn how fast they might deliver the items to our home. They delivered quicker than most e- cigarette or vaporizer companies, nonetheless it seemed to be determined by how fast we were willing to wait.
As a result of overwhelming number of orders they are currently experiencing, they’re now experiencing unprecedented levels of traffic in their stores. Actually, they are still having problems with slow-moving delivery vans, which are causing significant delays operating. As a result of this, they are only processing orders under emergency conditions. They are also implementing further automation in an effort to increase efficiency and save their employees time. In the mean time, they are happy to welcome back regular customers which have recently ordered from them, as long as they are making a supplementary purchase or two through “extras.”
Customer support is the number one issue that we always desire to see first when coping with an online vendor like this. We were very impressed with how promptly our request of a refund was Vape Pens handled. We were also very pleased to learn that we did not have to pay for another opinion or to contact some other clients regarding our concerns. Actually, the entire process was handled entirely in due time.
Overall, we were extremely impressed with this company’s customer service and would recommend to anyone who’s currently experiencing problems with their order fulfillment. Later on, we will continue to keep an eye on things such as the electric tobacconists that are experiencing severe delays due to an influx of orders. We shall also continue to monitor the electric marketplaces to be able to determine the quality vendors that are currently experiencing issues. In the end, it seems that everyone is noticing that the grade of the merchandise in the electric marketplace has dramatically increased. Hopefully, this can continue to end up being true for the future. However, we will continue to monitor the situation since it evolves.